Create the account
Go to the app, enter your email and a password, and confirm the message that arrives. The 14-day trial starts straight away, with up to three teams.
Help
Getting started, and getting unstuck.
Short answers to the things people write in about. If yours is not here, the address at the bottom is read by a person.
First steps
From nothing to the first session.
Create the team and the season
Teams, then New team. Name, age group, format. Then open Training and set the season dates.
Send the schedule
From the schedule, send the sessions. Inside a club they become events the families see.
Common questions
Account, club and billing.
I did not get the confirmation email
Check the spam folder, and that the address has no typo. Writing to us from the address you used is the fastest fix.
I forgot my password
Use the recovery link on the sign-in screen. The message comes from our sending domain and can land in spam the first time.
How do I invite a guardian?
Open the player, add the guardian with their email, and send the invitation. The invitation is personal and must be accepted from that address. Listing a contact on a player record does not grant access.
How do I add a coach to the club?
Club, then Members. Invite by email and assign the teams. The coach sees only the teams assigned to them.
What is a team parent?
A guardian who helps run the team: schedule, snack rotation and announcements. They never see the roster, feedback, invitations or billing.
How do I change or cancel the plan?
Subscription, inside the app. Cancelling keeps your access to the end of the period you paid for.
How do I delete my account?
In the app, My data, then Delete my account. The screen lists exactly what goes and what stays before you confirm. If you can no longer sign in, use the public page at app.darumsoccer.com/excluir-conta/.
Does it work offline?
The app opens and shows what is already on the device, and syncs when the connection comes back. Build the season while you have signal.
Still stuck
Write to us.
One person reads it, and the answer is usually the same day.