Who operates the service
DARUM GROUP LLC, a Michigan, United States company, operates DARUM Soccer Hub. DARUM Soccer Hub is built by DARUM Labs, a company of DARUM Group. You can reach us at info@darumsoccer.com.
Legal
Privacy Policy
Effective October 27, 2026. This policy explains how information is handled when adults use DARUM Soccer Hub to organize teams and clubs, including information about youth athletes.
Information we handle
Account details such as name, email address and authentication information. Information you add: club and team details, staff roles, athlete names, optional shirt numbers, guardian names and contact details, season plans, schedules, event responses, attendance, match notes and coaching feedback. Subscription records such as plan, status and billing period. Basic device, browser and diagnostic information needed to operate and protect the service.
Payment information
Payments are processed by Stripe, Inc. When you subscribe, you enter your card details on Stripe's own checkout page. We do not receive or store your full card number. We receive and keep the subscription record: which plan, whether it is active, when the period ends, and an identifier that links your account to the Stripe customer. Stripe handles that data under its own privacy policy.
How information is used
To create and secure accounts, provide role-based access, save and synchronize workspaces, manage teams, seasons and events, run subscriptions and send the messages that go with them, deliver account confirmation and recovery messages, answer support requests, prevent misuse and meet legal obligations.
Youth athlete information
Accounts are intended for adults acting as club administrators, coaches, team parents or guardians. A child does not need an account to appear on a roster. An adult who enters a young athlete's information must have authority to do so and should give any notice and obtain any consent required by law. A guardian receives access only through an invitation tied to a specific child; listing a contact on a player record does not grant access.
Who can see team information
Access follows the club's assignments and the person's role. Club administrators reach the teams in their own club; coaches reach the teams assigned to them; team parents reach schedule, snack rotation and announcements for their team; guardians reach only the children linked to them and what the team shares with families. A coach's internal notes are kept separate from the feedback shared with a family. Review your assignments and sharing choices before adding information.
Service providers
We use service providers to host the application, run its database and authentication, send transactional email and process payments. They process information to deliver the service, under their own terms. We do not sell personal information. We may disclose information when required by law, to protect people or the service, or as part of a corporate transaction, subject to applicable law.
Storage, security and retention
The service uses cloud systems and browser storage to support saving, synchronization and recovery. Browser storage may hold a local workspace copy, cached data and pending changes; clearing it can remove information that has not synchronized yet. We keep information while it is needed to provide the service, maintain records, resolve disputes and meet legal obligations, then delete or de-identify it. No online service can promise absolute security.
Deleting your account
You can delete your account and its data from inside the app, under My data. The screen lists what is deleted and what stays before you confirm. Records that belong to a club you are not the owner of, such as attendance you recorded or an announcement you sent, stay with the club without your name attached; a club you own is deleted with it. An active paid subscription has to be cancelled first, so that billing does not continue. If you can no longer sign in, use the public page at https://app.darumsoccer.com/excluir-conta/ or write to info@darumsoccer.com; either way we act on the request within 30 days. Backups are overwritten on their own retention cycle.
Your choices and requests
You can review and correct the information available in your account, and you can ask us to access, correct, export or delete personal information by writing to info@darumsoccer.com. We may need to verify your identity and your authority over the information, and some records may be kept for legal, security or accounting reasons.
Cookies and similar technologies
The public website stores your language preference in your browser. The application uses browser storage for workspace recovery and synchronization. Stripe sets its own cookies on its checkout page to process the payment and prevent fraud. The website does not use advertising cookies. See the Cookies and Browser Storage Policy.
Changes and contact
We may update this policy as the service changes, and the effective date above identifies the current version. For privacy, account or service questions, write to info@darumsoccer.com.